Holiday hours for Shanghai, Sydney, India, and Kuala Lumpur Mediaocean systems in 2020 are outlined below.
For Customer Experience contacts, see the following regional pages:
Sydney Holiday and System Hours |
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| Date | Event | Office Hours | Online Hours | |||
| Jan 1 | New Year’s Day | Offices Closed | Normal system hours | |||
| Jan 27 | Australia Day | Offices closed | Normal system hours | |||
| Apr 10 | Good Friday | Offices closed | Normal system hours | |||
| Apr 11- Apr 13 | Easter | Offices closed | Normal system hours | |||
| Apr 25 | Anzac Day | Offices closed | Normal system hours | |||
| Jun 8 | Queens Birthday | Offices closed | Normal system hours | |||
| Oct 5 | Labour Day | Offices closed | Normal system hours | |||
| Dec 25 | Christmas Day | Offices closed | Normal system hours | |||
| Dec 28 | Boxing Day | Offices closed | Normal system hours | |||
Shanghai Holiday and System Hours |
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| Date | Event | Office Hours | Online Hours | |||
| Jan 1 | New Year’s Day | Offices Closed | Normal system hours | |||
| Jan 24 - Feb 9 | Spring Festival | Offices closed | Normal system hours | |||
| Apr 4 - Apr 6 | Ching Ming Festival | Offices closed | Normal system hours | |||
| May 1 - May 5 | Labor Day | Offices closed | Normal system hours | |||
| Jun 25 - Jun 27 | Dragon Boat Festival | Offices closed | Normal system hours | |||
| Oct 1 - Oct 8 | National Day & Mid-Autumn Festival | Offices closed | Normal system hours | |||
Kuala Lumpur Holiday and System Hours |
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| Date | Event | Office Hours | Online Hours | |||
| Jan 1 | New Year’s Day | Offices Closed | Normal system hours | |||
| Jan 25 - Jan 27 | Chinese New Year | Offices closed | Normal system hours | |||
| Feb 8 | Thaipusam | Offices closed | Normal system hours | |||
| May 1 | Labour Day | Offices closed | Normal system hours | |||
| May 7 | Wesak Day | Offices closed | Normal system hours | |||
| May 10 - May 11 | Nuzul Al-Quran | Offices closed | Normal system hours | |||
| May 24 - May 26 | Hari Raya Aidilfitri | Offices closed | Normal system hours | |||
| Jun 6 | Agong's Birthday | Offices closed | Normal system hours | |||
| Jul 31 | Hari Raya Haji | Offices closed | Normal system hours | |||
| Aug 20 | Awal Muharram | Offices closed | Normal system hours | |||
| Aug 31 | Merdeka day | Offices closed | Normal system hours | |||
| Sep 16 | Malaysia day | Offices closed | Normal system hours | |||
| Oct 29 | Prophet Muhammad's Birthday | Offices closed | Normal system hours | |||
| Nov 14 | Deepavali | Offices closed | Normal system hours | |||
| Dec 11 | Sultan of Selangor's Birthday | Offices closed | Normal system hours | |||
| Dec 25 | Christmas Day | Offices closed | Normal system hours | |||
India Holiday and System Hours |
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| Date | Event | Office Hours | Online Hours | |||
| Jan 1 | New Year’s Day | Offices closed | Normal system hours | |||
| Jan 26 | Republic Day | Offices closed | Normal system hours | |||
| Mar 2 | Holi (Optional) | Offices open | Normal system hours | |||
| Mar 30 | Good Friday (Optional) | Offices open | Normal system hours | |||
| May 1 | Labour Day/Maharashtra Day | Offices closed | Normal system hours | |||
| Jun 15 | Ramzan-Id (optional) | Offices open | Normal system hours | |||
| Aug 15 | Independence Day | Offices closed | Normal system hours | |||
| Sep 13 | Ganesh Chaturthi(Optional) | Offices open | Normal system hours | |||
| Oct 2 | Mahatma Gandhi Jayanti | Offices closed | Normal system hours | |||
| Oct 19 | Dussehra | Offices closed | Normal system hours | |||
| Nov 7 - Nov 9 | Diwali | Offices closed | Normal system hours | |||
| Dec 25 | Christmas | Offices closed | Normal system hours | |||
| Dec 31 | New Year's Eve | Offices early close | Normal system hours | |||
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