Want to get the most from our new support site?
We've created a handy quick card and video for your reference!
Mediaocean’s flagship digital media management platform is now fully integrated with Spectra MD and available in the AU market
Access all our learning assets and build custom eLearning playlists!
This portal contains articles, training, and other product information. You can also enter and track your support requests within this site.
In selecting Zendesk as our partner, we have ensured that Zendesk has put in place robust measures for the confidentiality and security of the personal information within their service, by employing technological, physical and administrative security safeguards such as firewalls and security procedures.
However, Mediaocean is unable to guarantee the security of Zendesk’s system and is not responsible for failures in Zendesk’s security procedures. For that reason, you may prefer to avoid attaching files containing sensitive information (such as personal financial details or commercially sensitive data) to your Zendesk support ticket. Please contact your Mediaocean representative for alternative methods for sending these files securely, if required as part of your support request.