Holiday hours for Shanghai, Sydney, India, and Kuala Lumpur Mediaocean systems in 2021 are outlined below.
For Customer Experience contacts, see the following regional pages:
Sydney Holiday and System Hours |
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Date |
Event | Office Hours | Online Hours | |||
| Jan 1 | New Year’s Day | Offices Closed | Normal system hours | |||
| Jan 26 | Australia Day | Offices closed | Normal system hours | |||
| Apr 2 | Good Friday | Offices closed | Normal system hours | |||
| Apr 5 | Easter Monday | Offices closed | Normal system hours | |||
| Jun 14 | Queens Birthday | Offices closed | Normal system hours | |||
| Jun 18 | Juneteenth (observed) | Offices closed | Normal system hours | |||
| Oct 4 | Labour Day | Offices closed | Normal system hours | |||
| Dec 25 | Christmas Day | Offices closed | Normal system hours | |||
| Dec 28 | Boxing Day (observed) | Offices closed | Normal system hours | |||
Shanghai Holiday and System Hours |
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| Date | Event | Office Hours | Online Hours | |||
| Jan 1 | New Year’s Day | Offices Closed | Normal system hours | |||
| Feb 9 - Feb 17 | Spring Festival | Offices closed | Normal system hours | |||
| Apr 5 | Ching Ming Festival | Offices closed | Normal system hours | |||
| May 3 | Labor Day | Offices closed | Normal system hours | |||
| Jun 14 | Dragon Boat Festival | Offices closed | Normal system hours | |||
| Jun 18 | Juneteenth (observed) | Offices closed | Normal system hours | |||
| Sep 20 - Sep 21 | Mid-Autumn Festival | Offices closed | Normal system hours | |||
| Oct 1 - Oct 7 | National Day | Offices closed | Normal system hours | |||
Kuala Lumpur Holiday and System Hours |
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| Date | Event | Office Hours | Online Hours | |||
| Jan 1 | New Year’s Day | Offices Closed | Normal system hours | |||
| Jan 28 | Thaipusam | Offices closed | Normal system hours | |||
| Feb 12 | Chinese New Year | Offices closed | Normal system hours | |||
| Apr 29 | Nuzul Quran | Offices closed | Normal system hours | |||
| May 13 - 14 | Eiduilfitri | Offices closed | Normal system hours | |||
| May 26 | Wesak Day | Offices closed | Normal system hours | |||
| Jun 7 | Agong's Birthday | Offices closed | Normal system hours | |||
| Jun 6 | Agong's Birthday | Offices closed | Normal system hours | |||
| Jun 18 | Juneteenth (observed) | Offices closed | Normal system hours | |||
| Jul 20 | Eid ul-Adha | Offices closed | Normal system hours | |||
| Aug 10 | Awal Muharram | Offices closed | Normal system hours | |||
| Aug 31 | Merdeka Day | Offices closed | Normal system hours | |||
| Sep 16 | Malaysia Day | Offices closed | Normal system hours | |||
| Oct 19 | Prophet Muhammad's Birthday | Offices closed | Normal system hours | |||
| Nov 4 | Deepvali | Offices closed | Normal system hours | |||
| Dec 25 | Christmas Day | Offices closed | Normal system hours | |||
India Holiday and System Hours |
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| Date | Event | Office Hours | Online Hours | |||
| Jan 1 | New Year’s Day | Offices closed | Normal system hours | |||
| Jan 14 | Makar Sankranti/Pongal (optional) | Offices open | Normal system hours | |||
| Jan 26 | Republic Day | Offices closed | Normal system hours | |||
| Mar 29 | Holi | Offices closed | Normal system hours | |||
| Apr 2 | Good Friday | Offices closed | Normal system hours | |||
| Apr 13 | Gudi Padva | Offices closed | Normal system hours | |||
| Jun 18 | Juneteenth (observed) | Offices closed | Normal system hours | |||
| Jul 20 | Bakri Eid/Eid ul-Adha (optional) | Offices open | Normal system hours | |||
| Aug 16 | In Lieu of Independence Day (optional) | Offices open | Normal system hours | |||
| Sep 10 | Ganesh Chaturthi | Offices closed | Normal system hours | |||
| Oct 15 | Dusshera | Offices closed | Normal system hours | |||
| Nov 3 - 5 | Diwali | Offices closed | Normal system hours | |||
| Nov 19 | Gurunanak Jayanti (optional) | Offices open | Normal system hours | |||
| Dec 24 | Christmas Eve (optional) | Offices open | Normal system hours | |||
| Dec 31 | New Year's Eve | Early close | Normal system hours | |||
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